ZORINA NAIL STUDIO PRIVACY POLICY
Last updated: November 12, 2026
Zorina Nail Studio (“we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we collect, use, disclose, and retain personal information when you visit our website, contact us, book an appointment, purchase a gift card, or otherwise interact with us.
1. Personal Information We Collect
Depending on how you interact with us, we may collect:
• Contact and appointment information, such as your name, email address, phone number, appointment details, preferences, and communications with us.
• Payment and gift-card information. Square handles booking, gift-card, and payment services. Payment information is generally processed by Square; we may receive related transaction or booking details. Square’s own privacy practices also apply.
• Information you provide directly, such as messages, feedback, referral information, forms, service preferences, or other information you choose to share.
• Website and device information, such as your IP address, browser and device details, and information about how you use our website. Some of this information may be collected through cookies or similar technologies, subject to your choices and the settings described below.
Please avoid sending sensitive personal information unless we specifically request it and explain why it is needed.
2. How We Use Personal Information
We may use personal information to:
• Schedule, confirm, and manage appointments, gift cards, and related services.
• Use customer email addresses and phone numbers to manage appointments, send booking confirmations and appointment reminders, and communicate about changes or cancellations.
• Respond to questions and communicate with you about our services.
• Maintain records relevant to service preferences, safety, and quality.
• Operate, maintain, and secure our website and business.
• Administer referrals, rewards, or offers.
• Understand website use and measure marketing or advertising performance, where permitted by your choices and applicable law.
• Detect fraud, protect our rights, and comply with legal obligations.
3. Cookies, Pixels, and Advertising Technologies
Our website may use cookies, pixels, and similar technologies, including Google Analytics, Google Ads, and the Meta Pixel, for website functionality, analytics, and advertising measurement.
Based on the information provided to us, the Meta Pixel code may load when you visit the website, but it is intended to wait for cookie consent before sending data. Google Analytics and Google Ads are configured to remain inactive until you select “Accept all” in the cookie banner. Your actual choices and the website’s technical configuration determine whether these technologies collect or receive information.
You can use the cookie banner to make or change your choices. You can also manage cookies through your browser settings, although some website features may not work as intended if certain cookies are disabled.
4. How We Disclose Personal Information
We may disclose personal information to service providers that help us operate our business, including:
• Square, for booking, payment processing, and gift-card services.
• Squarespace, for website hosting and related website functionality.
• Google, for analytics and advertising services, subject to your choices and the applicable settings.
These providers may process information under their own privacy terms. Booking, gift-card, referral, or other services hosted on third-party platforms may also be subject to those platforms’ privacy practices.
We do not sell personal information for money. However, some disclosures through advertising technologies may be considered “sharing” under California privacy law, depending on how the technologies are configured and used. See California Privacy Rights below.
5. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, resolve disputes, protect our business, and meet legal obligations. The retention period depends on the type of information and the reason we collected it. We delete, de-identify, or otherwise dispose of information when it is no longer needed, subject to applicable legal requirements.
6. California Privacy Rights
California residents may have rights under applicable privacy laws, subject to eligibility and exceptions. These may include the right to:
• Request access to or information about personal information we collect, use, and disclose.
• Request deletion of personal information.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Not be treated unlawfully differently for exercising a privacy right.
To make a request, contact us using the details in Contact Us. We may need to verify your identity before responding. You may also use an authorized agent where permitted by law; we may ask for proof of authorization and may still need to verify your identity.
7. Children’s Information
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate steps.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version on our website and revise the “Last updated” date. If a material change requires additional notice or consent, we will take the steps required by law.
9. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, contact:
Polyana LLC dba Zorina Nail Studio
Email: info@studiozorina.com
Phone: +1 415-806-4405
Locations: 550 Pacific Ave and 2266 Union Street, San Francisco, California